Archives for November 2016

Training can be anywhere from 30 days to three months. I want to be brutally honest and say you must make sure you are ready to move forward with this journey and be present in class every day. No excuses allowed! There is a plethora of information that is provided and it’s delivered to you at a fast pace. You must be prepared to listen, take notes, ask questions, work in groups, take quizzes and more….  We are here to support you at every turn ONLY if you put in the work. You must be ready to learn and apply your material at any given moment, then use that information on the last day of your training where you will be tested. I want to make sure that I am clear. Training is tough. Not because the material is hard to absorb, but because it is a Fortune 500 companies complete process and procedures necessary for your position that you have to learn in a small amount of time. Anyone can pass training. You must be dedicated and work hard to be rewarded in the end. Some of the rewards include but are not limited to:

• Upward advancement
• Flexible schedules
• First pick for shifts
• Bonuses
• and more……

This is where the ball starts rolling. Once you’ve chosen your client you must move forward with specific assessment tests. Everyone must go through this process with every client because we want to make sure we are hiring the best of the best. Being a work from home agent can seem awesome because you are your own boss, but you must make sure you’re able to handle the basic necessities of the position.

• Can you speak clearly with the customer?
• Will you put the customer first?
• How will you respond to an irate customer?
• Can you solve simple problems?
•  Are you able to be consistent with every call?
• Can you follow a script?

If you answered “no” to any of these questions this may not be the best environment for you. These assessments will assure the client that they have made the correct choice in moving forward with their decision to invite you to the next step.

 

Congratulations! It’s time to select the Fortune 500 Company you want to work for. At this step you have 30 days to select a client. Most of the clients you will already know who they are, but maybe you want to understand a little bit more about these companies and what is expected of you. This is the time where you will research the job description (within the portal) and what’s needed to be a successful remote agent. Once you have started with K&L Industries, LLC you will have the advantage to create your user name and log in where you can find the information about each of the following:

• Client Overview
• What To Expect
• Service Details
• Metrics Needed

Please make sure you are using Internet Explorer Step 1: Creating Your Profile You want to start by completing the application process and enter in your basic information. Please move forward by completing the admissions process at www.partnersetup.arise.com During this process you will be asked who referred you to this site. Please fill in our CSP ID: 924090 and the name Krystle Alexander will populate. ***Important Information: You MUST use the name that is associated with your current Driver’s Licenses. IF you were recently married [Congratulations] you must make sure your documents are updated to match your lade mane before registering. Step 2: Completing Your Background Check All Contractors are required to complete a background check ($7.95) The information that you will provide must be associated with your Social Security Card. Please make sure everything is spelled correct and DO NOT any hyphens and /or periods This process can take anywhere from 24 to 48 hours to complete. [Sometimes it’s instant]. If it takes longer than 48 hours please contact me as soon as possible. Step 3: Select K&L Industries LLC As Your IBO [Independent Business Owner] This is very important you want to make sure your choose an Independent Business who is going to be your partner through this entire process and after. Once you choose K&L Industries LLC you will need to insert our IB ID into the search box (60350). You will click on Join an Arise Affiliated Corporation [Start Now] to complete this step. Once you have finished this step. Log out and send us an email or send us a text message [561-294-1221] so we can move you forward. Step 4: Time To Sign Your Documents Once we have accepted you into our AWESOME team, you will need to log back into the arise portal and read then sign the required documents.

1. Click View Document (Orange box)
2. Scroll ALL THE WAY to the bottom of the document
3. “Sign” will then turn orange
4. Click Sign
5. Confirm

Once you have finished this step. Log out and send us an email or send us a text message [561-294-1221] so we can move you forward. Step 5: YES! Time To Choose Your Client Program Once we have accepted you as a new CSP [Customer Service Professional] You will have full access to the portal where you can see all the different work we have available. You have the opportunity to choose the program you would like to service. May of which are Fortune 500 companies, cruise lines, cable companies and more. Please note you have 30 days to pick a client you would like to certify with. If you need additional time please contact usat anytime so, we can help you find the right client for you.